Best Live Chat Plugins for WordPress (based on reviews)

The other night, while looking for a live chat / live support solution for my wife’s new website, I managed to find a mountain of very similar plugins. As with most people in this situation, I decided to go with who had the best reviews. The total quantity of reviews doesn’t matter to me, it’s more about the average sentiment of all the reviews that counts. I.e. How many people actually love the plugin.

 

WP Live Chat Support

Price: Fully functional free version as well as a Pro version with lots of features at $9.95 once off

Description

The easiest to use Live Chat plugin. Chat with your visitors! Perfect for small businesses. No third party connections or subscriptions required. There’s no need to pay monthly subscriptions in order to better understand your visitors. This is a fully functional live chat plugin. Increase your conversion rates by communicating directly with your visitors when they’re ready to do so.

Average Review: 5/5 (4 reviews)

Best review: Highly recommend this plugin, i have used a few of the others which are far more complicated and expensive. Great support also, overall very happy with it.

Worst review:  None, all reviews have been 5 stars as at time of releasing this article

 

Com100 Live Chat

Price: 14 day trial and thereafter $21 – $49 per month per operator.

Description

Comm100 Live Chat is the enterprise-grade live chat software for website. Comm100 Live Chat enables you to have a 360 degree view of your website visitors and provide them with live support.

Average Review: 4.8/5 (10 reviews)

Best review: This plugin offers 14 Day trial, & is a Paid Plugin. If you are looking forward for a Free Plugin, You are at the wrong place.

Worst review:  No written negative reviews.

 

ClickDesk Live Support

Price: 30 chats per month for the free version. Thereafter $14.99 per month per operator.

Description

Comm100 Live Chat is the enterprise-grade live chat software for website. Comm100 Live Chat enables you to have a 360 degree view of your website visitors and provide them with live support.

Average Review: 4/5 (48 reviews)

Best review: Incredibly easy to install and configure, and you’re up and running in minutes. I reckon this plugin has delivered at least one third again on our usual business. Reliable, easy to use, non-obtrusive, and most importantly, our clients/website users love it. Five stars folks!

Worst review:  Be careful before you purchase from them. They do not have a good support and do not even respond to your requests once you have paid them.

 

 

About the Author:

Nick is the owner of Code Cabin, founder of PingPong and co-founder of AirWeddings. He has an extensive history in programming and digital marketing and has worked on some of the largest online websites in South Africa. Nick shares his knowledge and insight on his personal blog, nickduncan.co.za.

NickDuncan – who has written posts on Nick Duncan.


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One Response to “Best Live Chat Plugins for WordPress (based on reviews)”

  1. JenifferNo Gravatar November 26, 2013 at 3:07 pm #

    Another great WordPress plugin is Live2Support
    http://wordpress.org/plugins/live2support-live-chat/

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